IT Manager

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About the Role

We are looking for a Hands-On IT Manager to oversee, maintain, and continuously improve the company’s IT infrastructure and support systems.

This role combines technical execution with strategic oversight, ideal for a professional who enjoys both managing and actively participating in day-to-day IT operations.

Key Responsibilities

  • Own the company’s IT roadmap, aligning infrastructure and systems with business growth
  • Design and implement scalable IT architecture, policies, and best practices
  • Act as the primary point of contact for all IT-related matters across the organization
  • Manage and optimize cloud environments (e.g., AWS, Azure, GCP) and SaaS tools
  • Oversee networks, endpoints, identity management, and access control
  • CISO certification, Experience with cyber security toolkit( XDR-SIEM-SOC services, bit-locker, Intune, NAC, etc.) experienced in backup processes , experienced in creating the DR and BCP processes, and centralized logging..
  • Ensure high availability, performance, and reliability of all systems
  • Implement and maintain strong security controls, policies, and monitoring
  • Manage identity and access management (IAM), endpoint security, and data protection
  • Lead readiness for audits and compliance requirements (as applicable)
  • Provide Tier 1–3 support for employees across all IT-related issues
  • Troubleshoot hardware, software, and network problems efficiently
  • Manage onboarding/offboarding processes, including equipment and access
  • Manage relationships with external vendors, service providers, and MSPs
  • Own procurement of hardware, software, and licenses
  • Optimize costs while maintaining high standards of service
  • Identify opportunities to automate processes and improve efficiency
  • Build systems and workflows that support rapid company growth
  • Establish documentation and knowledge management practices

Required Experience

  • 5+ years of experience in IT/System Administration, including at least one role in a scaling company
  • Background supporting manufacturing, telecom, or high-availability environments.
  • Proven ability to operate as a standalone IT owner
  • Strong hands-on experience with:
  • Management of Fortinet equipment.
  • EDR management.
  • Networking, endpoints, and security best practices.
  • Cloud platforms (AWS/Azure/GCP) – Advantage
  • SaaS ecosystem (Microsoft 365,)
  • Experience implementing IT security frameworks and policies
  • Strong troubleshooting and problem-solving skills
  • Excellent communication skills and service-oriented mindset
  • Highly organized and detail-oriented with strong ownership mentality.
  • Proactive, resourceful, and able to prioritize competing demands.
  • Seniority Level – Mid-Senior level

Why Join Us?

  • Work on groundbreaking satellite communication technologies.
  • Be part of a passionate and innovative team.
  • Opportunity to lead and shape the future of hiSky product

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